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Questions and answers

Got questions?

We've got answers.

Straight answers about approval, your warranty, trade-ins and plates.

Get Approved Call (310) 740-9464
Financing and approval

For your future, not your past

Q

Do I need good credit?

No. Good credit isn't required. We finance in-house, with low down payments and flexible payment schedules.

Q

How long does approval take?

From application to approved in 10 minutes or less. The application itself takes about two minutes, and you don't need an account.

Q

How do I know if I'm approved?

After you apply online, our financing team reviews your application and gets back to you quickly, using the contact info you gave us.

Q

What do I need to apply?

Valid driver's license to register the car and verify your identity.

Proof of income, such as recent pay stubs or bank statements.

Proof of residence, such as a utility bill in your name or a lease.

Requirements may vary. Contact us with questions.

See the full document list
Q

Will my payments help my credit?

We report your payments monthly to the credit bureau, so you can build your credit as you pay.

Q

Can I drive home the same day?

Yes. Apply and upload your documents online, come in already approved, choose your car and drive home the same day.

Start My Approval
Warranty, trade-ins and plates

Before and after you buy

Q

Do your cars come with a warranty?

Yes. Every qualifying vehicle comes with our Drive Confident limited warranty, valid for the first 30 days after purchase (excluding Powersports vehicles). It covers most major mechanical systems and key drivetrain components.

Applies to cash purchases and in-house financing through Neo Motors Credit. Cars financed through third-party lenders follow those lenders' warranty terms.

About the warranty
Q

What's my trade worth?

Start online on our Trade-In page. We appraise your vehicle and make you an offer. Questions? Give us a call.

Value my trade
Q

When do my permanent plates arrive?

No later than 45 days after purchase.

Q

How do I renew my plates?

For renewals, contact us one month before your plates expire.

Contact Us
Still have questions?

Call us, or get started online.

Mon–Fri 9 AM–6 PM · Sat 9 AM–5 PM · Sun closed

Get Approved Call (310) 740-9464
Neo Motors

For your future, not your past.

Phone (310) 740-9464
Email support@neomotors.com
Hours

Mon–Fri 9 AM–6 PM · Sat 9 AM–5 PM · Sun closed

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All Inventory Under $15k Under $20k Newest Arrivals Trade-In

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